Technical Support

We offer comprehensive technical support for all products we install


At SNE Building Systems, Inc. we're committed to the operational integrity of our customers' systems.  That's why we have a fully and locally-staffed onsite support center with all of the latest cutting-edge technology available to our highly trained engineers to keep your system running as smoothly as possible.

We have multiple test systems at our facility in East Granby, CT, ready and waiting to be used by one of our vendor-certified technicians or engineers to troubleshoot and diagnose system problems for our customers.  

When things go wrong, we'll be there to make sure your problems are resolved as quickly and effectively as possible; and these days, with lots of options for remote control, many repairs can be handled without us ever having to send an engineer or technician to your building, which saves time, energy and most importantly for you, money!



Our Location:

29 Kripes Road
East Granby, CT 06026

Phone Numbers:

Main: (860) 653-5095
Fax:   (860) 653-5328


Sunday: Closed
Monday-Friday: 8:00AM-5:00PM
Saturday: Closed


During Business Hours:
(860) 653-5095 
After Hours/Weedkends:
(860) 653-5095 option 8 for emergencies

For non-urgent support you may use the form below to send a message to the HVAC/BUILDING AUTOMATION SUPPORT TEAM.  Your non-emergency issue will be handled in the order in which it was received.

You will receive an email to schedule the service.  

  • Contact the HVAC/Building Automation Team